Q. How long beforehand should I book?
A. If you know
when you want to travel, it is always best to book straight away. We
never know if and when a tour will fill up. Some tours are more popular
than others ie the Xmas tours. We can take
bookings for most tours until just before the departure date if there
are spaces left; so
have a look at the availability, and if there’s still space we’ll
gladly take your booking!
Q. Do you sell flights?
A.
No. Depending on where in the world you are, what time of year you are
flying and your route affect flight prices quite differently. Students
can obtain 'Student Fares' and younger people can buy 'Youth Fares'.
Q. How can I make a booking
A.
You can either use the booking form on this website or contact the
closest agent to you. This site is designed to make booking as easy as
possible, but we do appreciate that sometimes it’s nice to talk to
someone in person, so just give us a call! We can talk you through the
whole booking procedure over the phone. If Booking on line, simply click
the BOOK icon next to the date you want, on the Tour Page you want.
This will take you though to our Booking Terms + Conditions page which
you should read and either agree to continue and book or disagree and
make no booking. The actual Booking Form is relatively straight foward,
however, if you have any questions - just email us.
Q. Do I need to pay a deposit?
A.
Yes. A deposit is necessary to secure your space on the tour and is due
upon making the Booking. The deposit amounts are as per below:
MOROCCO OVERLAND TOURS
GBP200.00 per person
EURO350.00 per person
AUD500.00 per person
NZD500.00 per person
USD500.00 per person
CAN500.00 per person
MOROCCO HOTEL BASED TOURS
GBP200.00 per person
EURO350.00 per person
AUD500.00 per person
NZD500.00 per person
USD500.00 per person
CAN500.00 per person
Q. When is the final payment
due?
A. The final payment is due in full 5 weeks before the
departure of your trip.
Q. How do I pay?
A.You can pay for your trip by one of the following methods of payment by just
selecting the payment method at the final stage of completing your on-line
booking form:
|
Pay by Telephone: |
Please call us on: |
|
UK Bank Transfer Payments: |
Please include your last name and tour name as a reference. |
|
NZ Bank Transfer Payments: |
Please include your last name and tour name as a reference. |
| AUS Bank Transfer
Payments: |
Please include your last name and tour name as a reference. Keystone Journeys, National Australia Bank Branch Number: 082-603 / Account Number: 836483479 |
|
Credit Card: |
Deatils
needed for processing payment: Type of Card, Full name on card, Expiry
date of card, Full Card Number, 3 digit Security Number on back of
card. |
You can pay by cheque (in the UK, Aus and NZ only); *Credit Card or Bank Transfer. *We do not accept American Express. Credit Card payments incur a 2.5% administration fee.
Q. How do I know my Booking is confirmed?
We
will send trip confirmation to you by email within 1-2 working days of
you making your booking. We will send you a comprehensive pre-departure
dossier regarding your trip along with an invoice showing deposit and
balance owed. The dossier information can also be downloaded on the details page of the trip you have booked.
Q. How do I know which trips
are available?
A.
The site shows availability as follows:
A = Available, so feel free and confident to book
L = Limited. Fill in the Booking Form and you will be notified
of either confirmation of space or that there is not enough space.
F = Full. The tour is closed and no more space is available.
Q. Are there deals you offer?
A. We occasionally get offered Specials or Deals which we can pass to you. If available, these are always located on the Home Page and will change every so often so keep an eye out.
If there is still a question or questions that the
site has not answered for you fully, you can always contact us (phone
or email) and we will answer to the best of our ability. Happy travelling!