Q. How long beforehand should I book?
A. If you know when you want to travel, it is always best to book straight away. We never know if and when a tour will fill up. Some tours are more popular than others ie the Trans Africa Overland. We can take bookings for most tours until just before the departure date if there are spaces left; so have a look at the availability, and if there’s still space we’ll gladly take your booking!
Q. Do you sell flights and Insurance?
A. No. Not directly. However, you can buy flights and Insurance from any of our Agents or reps as per below:
* Flights from the UK - Malcolm: email@example.com
*Flights from New Zealand: Maree: firstname.lastname@example.org
*Flights from Australia: Flora: email@example.com
Q. Can I book through a Travel Agent?
A. Yes, you can. We do not deal with every travel agent though as we are a Specialist Operator but some travel agents can book us. Look on our 'About Us' page for our Agents.
Q. How can I make a booking?
A. You can either use the booking form on this website or contact the closest agent to you. This site is designed to make booking as easy as possible, but we do appreciate that sometimes it’s nice to talk to someone in person, so just give us a call! We can talk you through the whole booking procedure over the phone. If Booking on line, simply click the BOOK icon next to the date you want, on the Tour Page you want. This will take you though to our Booking Terms + Conditions page which you should read and either agree to continue and book or disagree and make no booking. The actual Booking Form is relatively straight forward, however, if you have any questions - just email us.
Tours under 10 Weeks
GBP300.00 per person
AUD500.00 per person
NZD500.00 per person
Tours Over 10 Weeks
GBP500.00 per person
AUD1000.00 per person
NZD100.00 per person
Q. When is the final payment
A. The final payment is due in full 8 weeks before the departure of your trip.
Q. How do I pay?
A. You can pay for your trip by one of the following methods of payment by just selecting the payment method at the final stage of completing your on-line booking form:
Pay by Telephone:
Please call us on:
UK Bank Transfer Payments:
NZ Bank Transfer Payments:
AUS Bank Transfer
Please include your last name and tour name as a reference.
National Australia Bank
Branch Number: 082-603
Account Number: 836483479
You can pay by *Credit Card or Bank Transfer. *We do not accept American Express. Credit Card payments incur a 2.5% administration fee.
Q. How do I know my Booking is confirmed?
A. We will send trip confirmation to you by email within 1-2 working days of you making your booking. We will send you a comprehensive pre-departure dossier regarding your trip along with an invoice showing deposit and balance owed. The dossier information can also be downloaded on the details page of the trip you have booked.
Q. How do I know which trips
A. The site shows availability as follows:
A = Available, so feel free and confident to book
L = Limited. Fill in the Booking Form and you will be notified of either confirmation of space or not.
F = Full. The tour is closed and no more space is available.
Q. Are there deals you offer?
A. We occasionally get offered Specials or Deals which we can pass to you. If available, these are always located on the Home Page and will change every so often so keep an eye out.
If there is still a question or questions that the site has not answered for you fully, you can always contact us (phone or email) and we will answer to the best of our ability. Happy traveling!